Service Provider Companies – Network Overview
Audience:
Enterprise Admin
Required Permission:
Admin
Applies To:
Enterprise accounts using networked service providers
Overview
The Service Provider Companies page provides Enterprise Admins with a centralized, real-time view of all service providers connected to their network. This page is used to manage onboarding progress, monitor compliance status, and quickly identify providers requiring action.
When You Would Use This
- Reviewing provider onboarding progress
- Monitoring insurance, W9, and compliance status
- Identifying inactive or non-compliant providers
- Exporting provider data for reporting or audits
How This Page Is Organized
Each row represents a single service provider company. Columns display key onboarding, compliance, and network participation data.
Column Definitions
DB
Internal database reference for the provider record.
Pruuvn ID
Unique system-generated identifier for the provider within Pruuvn®.
External Vendor IDs
Vendor identifiers provided by external systems or integrations.
Name
Registered company name of the service provider.
Company Email
Primary contact email associated with the provider account.
Address
Registered business address on file.
Company Owner
Designated owner or primary contact for the provider.
Onboarding Status
Visual indicator showing the percentage of onboarding completion.
Screening
Indicates whether required screening processes apply or are completed.
Registered At
Date the provider was registered in the Pruuvn® platform.
Onboarding Responses
Link to view submitted onboarding information and responses.
Insurance Certificate Status
Current status of the provider’s Certificate of Insurance (COI).
Network Status
Indicates whether the provider is active, pending, or inactive within the network.
Network Active Date
Date the provider became active in the network (if applicable).
Insurance Requirements Met?
Confirms whether all required insurance criteria have been satisfied.
Ban Note?
Indicates whether a restriction or ban note exists for the provider.
W9 Form Status
Shows whether a W9 has been submitted, is pending, or is missing.
Document Acknowledged?
Indicates whether required documents have been acknowledged by the provider.
Common Status Indicators
- 100% / Progress Bar – Onboarding completion level
- Pending – Action or verification still required
- Active – Provider is approved and active in the network
- Inactive – Provider is not currently eligible
- Invalid – Submitted information did not meet requirements
- No certificate / No W9 Form – Required documents not yet provided
Actions You Can Take from This Page
- Search and filter providers
- Open onboarding responses
- Review compliance and document status
- Identify providers requiring follow-up
- Export provider data using Download as CSV
Important Notes
- Statuses update automatically based on provider submissions and verification results
- Some changes require provider action before status can update
- Admin permissions are required to access detailed provider records
Related Articles
- Inviting and Managing Providers
- Understanding Compliance Statuses
- Monitoring & Alerts
- Document & Credential Oversight
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