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Onboarding & Verification
General
How to View a Completed Background Check Report
Learn how to see completed reports
How to Replace, Update, or Add a New Certificate of Insurance (COI) in the Platform
This guide will help you manage your Certificates of Insurance (COIs) on the platform, including replacing an existing COI, updating details, or adding a new COI. Whether you need to keep your insurance documents current or manage multiple COIs, follow the steps below.
How to Add External Background Check Information
Learn how to add required third-party background check information
How to Initiate an Adverse Action Process for Candidates You Reject
Learn how to start the process for candidate rejection
How to View, Dispute, or Recertify a change to your Insurance Policy Information
Learn how to view and modify changes made to your insurance information
How to Upload Background Checks from a company outside of Pruuvn
How-to guide for uploading background checks completed by a company outside of Pruuvn to the Pruuvn platform.
Pending vs Completed Background Checks
Understand when a check is pending and or complete
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