📄 Known Issues & Best Practices
Audience:
All Users
Overview
Common mistakes and best practices to avoid delays.
Top reasons applications are delayed
- Network entity not listed as Additional Insured
- Missing coverage (e.g., On-Hook)
- Agent not validating COI
- Uploading documents before approval
- Duplicate accounts
Best practices for faster approval
- Confirm requirements before requesting COIs
- Ask your agent to send documents directly
- Upload clear, complete documents
- Avoid creating duplicate accounts
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