How Records Are Updated in Pruuvn®
Audience:
All Users
Applies To:
All accounts using the Pruuvn® platform
Overview
Records in Pruuvn® update automatically based on user actions, verification outcomes, and third-party responses. Understanding how and when updates occur helps set accurate expectations.
How It Works
Records may update through:
- User submissions (documents, acknowledgments, forms)
- Automated system checks
- Third-party verification (e.g., IRS, insurance agents, screening providers)
- Internal review processes
Some updates are immediate, while others require validation.
What Can Cause Delays
Updates may take longer when:
- Third-party confirmation is required
- Additional documentation is needed
- Manual review is triggered
Important Notes
- Refreshing the page does not speed up verification
- Status changes occur only after confirmation is received
- Multiple records may update at different times
Related Articles
- Understanding Verification Timelines
- Compliance & Status Reference
- Notifications & Alerts Overview
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