How to Sign Up and Sign In to the Pruuvn® Platform
Audience:
All Users
Applies To:
All Accounts
Overview
This article explains how to create a new Pruuvn® account and how to sign in to an existing account at www.pruuvn.app. Signing up and signing in are required steps before users can complete onboarding, upload documents, or manage compliance tasks within the platform.
What This Covers
- Accessing the Pruuvn® platform at www.pruuvn.app
- Creating a new Pruuvn® account (Sign Up)
- Signing in to an existing account (Sign In)
- Email verification and basic access requirements
- Common login-related scenarios
How It Works
All users access the Pruuvn® platform through www.pruuvn.app, which serves as the single entry point for account creation and login.
Sign Up (New Users)
- Navigate to www.pruuvn.app.
- Select Sign Up on the login page.
- Enter a unique email address and create a password that meets security requirements.
- Submit the registration form.
- Verify your email address if prompted to activate your account.
Sign Up is typically completed when a user is invited by an enterprise, motor club, or partner, or when directed to Pruuvn® as part of an onboarding process.
Sign In (Existing Users)
- Navigate to www.pruuvn.app.
- Select Sign In on the login page.
- Enter your registered email address and password.
- Upon successful authentication, you will be directed to your dashboard.
Once signed in, users can view onboarding tasks, upload required documents, and track compliance status.
Common Statuses / Scenarios
- Email Verification Required: The account must be verified before full access is granted.
- Invalid Credentials: Incorrect email or password prevents sign-in.
- Restricted Access: Some features may be unavailable if onboarding or compliance steps are incomplete.
Important Notes
- Each Pruuvn® account must be associated with a unique email address.
- Creating an account does not automatically indicate compliance approval.
- Pruuvn® is a browser-based platform accessed at www.pruuvn.app; no software download is required.
- Users may have role-based access depending on their organization or invitation type.
Best Practices
- Use a business email address associated with your organization when possible.
- Complete email verification immediately to avoid access delays.
- Bookmark www.pruuvn.app for faster future access.
- Keep login credentials secure and do not share them with others.
When to Contact Support
Contact Pruuvn® Support if:
- You cannot access your account after verifying your email.
- Password reset attempts are unsuccessful.
- Your account appears locked or restricted without clear instructions.
When reaching out, be prepared to provide:
- The email address associated with your account
- A brief description of the issue you are experiencing
Related Articles
- Platform Basics Overview
- What Happens After I Create My Pruuvn® Account?
- Password Reset and Account Recovery
- Understanding Your Pruuvn® Dashboard
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