Why Information Can Be Locked or Read-Only
Audience:
All Users
Applies To:
All accounts using the Pruuvn® platform
Overview
Certain information in Pruuvn® may become locked or read-only after submission or verification. This protects data integrity and compliance accuracy.
How It Works
Fields may be locked when:
- Information has been verified
- Records are under review
- Changes could affect compliance
Updates may require submitting new documentation instead of editing existing fields.
Common Examples
Locked fields often include:
- Legal business name
- Tax identification details
- Verified insurance information
Important Notes
- Locked fields prevent conflicting data
- Creating duplicate accounts can cause delays
- Contact Support if corrections are required
Related Articles
- Account & Profile Issues
- How Records Are Updated in Pruuvn®
- Support & Troubleshooting FAQs
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