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How-to guides

How-to guides

General

How to View a Completed Background Check Report

Learn how to see completed reports

How to Add Additional or New COI Policies

Learn how to add additional COI information

How to Add/Update Company Billing Information

Learn how to update or add billing information as a company

How to Add External Background Check Information

Learn how to add required third-party background check information

How to Initiate an Adverse Action Process for Candidates You Reject

Learn how to start the process for candidate rejection

How to View, Dispute, or Recertify a change to your Insurance Policy Information

Learn how to view and modify changes made to your insurance information

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